Chanz Casino

If you're looking for a nice online casino designed with Estonian players in mind, then Chanz could be exactly what you need. Founded in 2015, Chanz is a casino created by Tallinn-based Dreambox Games OÜ that has quickly become a popular choice among local players. Unlike many other online casinos that operate under Maltese or Curaçao licenses, Chanz is proudly licensed by the Estonian Tax and Customs Board, ensuring a safe gaming environment and tax-free winnings for local players.

I clearly remember when Chanz first came on the market - I was just starting to get to know online casinos and was looking for something that wasn't just another foreign platform. Chanz stood out for its simple but stylish design and its promise to offer a social gaming experience. Now, several years later, it's time to see how this Estonian casino fares and whether it can compete with the bigger international players.

Pros and Cons

Pros:

• Licence from the Estonian Tax and Customs Board - ensures a safe and legal gaming environment.
• Fast payouts - money arrives in your account in hours, not days
• User-friendly interface - easy to navigate even for beginners
• Support in English - get help in your own language
• Social play experience - the chance to create "clubs" and invite friends
• Favourable bonus terms - play-through requirements are reasonable
• Mobile-friendly - works great on your phone without downloading an app.

Cons:

Limited game selection compared to big casinos - around 500 games.

• No sports betting - if you also want to bet on sports, you'll have to use another platform.
• Fewer payment methods than some competitors
• The IP programme is not as comprehensive as some of the larger casinos.
• Some popular game publishers missing from the selection
• Cryptocurrencies are not accepted
• Sometimes the website may load slowly during peak hours

Game selection

Chanz offers around 500 different games, which is less than some of the bigger casinos, but the quality makes up for the quantity. You'll mainly find slot games from Microgaming and NetEnt, but there are also some exciting offerings from Swedish manufacturer Thunderkick. My personal favourites are the movie themed slots such as 'Jurassic Park' and 'Terminator 2', which bring well-known characters and exciting bonus features to the screen.

Live casino lovers are also catered for - you can play blackjack, roulette and baccarat with real dealers. One night I tried their live blackjack table and I have to admit that the experience was very similar to a real casino - the dealer was professional and interacted freely with the players. The only thing that bothered me a bit was that it can sometimes be difficult to get a table during peak hours due to the large number of players.

If you're a fan of classic casino games, you'll also find a variety of poker variants, craps and video poker versions at Chanz. While the selection isn't as wide as some of its competitors, all the basic games are there and run smoothly.

Bonuses and Promotions

Chanz is welcoming new players with a 100% bonus of up to €100, which is more modest than some of its competitors, but with much friendlier play-through terms. I've seen casinos where you have to play through the bonus 40-50 times, but at Chanz the number is much more reasonable.

I especially like their social bonus system - for every friend you invite to join the casino, you get a bonus of €25. I managed to invite three friends this way and earned €75, which allowed me to try out different games without risking any money. In addition, Chanz regularly runs weekend promotions offering free spins or reload bonuses.

Permanent players are also catered for, although the VIP programme is not as structured as at some of the larger casinos. Rather, Chanz sends out personalised offers by email, which I find even better - that way you feel valued on an individual basis, not just on a points system.

User Experience and Interface

Chanz stands out for its simple and clean design. The website loads quickly (except sometimes during peak hours) and navigation is intuitive. Filtering games by category is easy and the search function works accurately. I particularly like that you can try almost all the games in free mode without having to bet real money straight away.

The registration process is also simple - fill in the basic details, verify your account and you're ready to play. As it's an Estonian-licensed casino, identity verification is done quickly via Smart-ID or Mobile-ID, which is much more convenient than many foreign casinos where you have to upload documents and wait for days.

Payment options

Chanz offers a number of different payment methods, although the choice is not as wide as some of its competitors. You can use credit and debit cards (Visa, Mastercard), e-wallets like Skrill and Neteller, and of course local bank transfers. The minimum deposit is €10, which is pretty standard.

Withdrawals are one of the strengths of Chanzi - money usually reaches your account in hours, not days like many other casinos. I once made a withdrawal on a Friday night and I was sure the money wouldn't arrive until Monday, but to my surprise it was in my account by Saturday morning. That kind of speed is rare and definitely a big plus.

Customer support

Chanzi's customer support is available in Estonian, which is a big advantage for local players. You can contact them via email (support@chanz.com) or live chat. Live chat is not available 24/7, but you can get a quick response during normal hours.

When I had a question about the terms and conditions of one of the bonuses, I got an answer in less than five minutes. The customer service representative was friendly and knowledgeable, explained the terms simply and even offered additional information I hadn't asked for. This kind of service leaves a good impression and makes you feel welcome at the casino.

Security and Licences

Chanz operates under a license from the Estonian Tax and Customs Board, which is a big advantage for local players - all winnings are tax-free and the casino must comply with strict Estonian laws. In addition, they also hold a Danish license, which shows that they can meet the strict requirements of other European countries.

In terms of security, Chanz uses state-of-the-art SSL encryption to ensure that all your personal and financial information is protected. They also adhere to the principles of responsible gambling, offering options to set deposit limits, take a break, or block yourself completely if you feel your gambling is getting out of control.

Mobile Compatibility

Although Chanz does not have a dedicated mobile app, their website works perfectly on a phone or tablet. The mobile version has been optimised for different screen sizes and all features run smoothly. I've played on both iPhone and Android, and the experience has been pleasant on both.

I especially like that the mobile version doesn't sacrifice any important features - you can deposit, withdraw, interact with customer support and of course play all the same games that are available on the PC version.

Summary

Chanz is a great choice for Estonian players looking for a domestic, reliable and user-friendly online casino. While the game selection is not as large as some of the international giants, it is compensated by fast customer support in Estonian, fast payouts and an Estonian license that guarantees tax-free winnings.

If you're a beginner, Chanzi's simple interface and the chance to try the games for free makes it easy to get started. Experienced players will appreciate the friendly bonus terms and fast payout processing. The only thing that could be recommended for Chanzi is to expand the game selection and perhaps add a sportsbook to offer a truly complete gaming experience.

All in all, I would give Chanz 4 out of 5 stars - it's a solid local casino that is definitely worth a try.

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